Mbale Resort Hotel, Mbale ~ Reviews, Room Choices & Prices 2025

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About the Resort

Plot 50 Bunghokho Road, Mbale, Uganda

Mbale Resort Hotel is set against the stunning backdrop of Mount Elgon in the heart of Mbale City. Its location makes it an ideal starting point for various hiking adventures, including trails leading up to the peaks of Mount Elgon. The resort combines comfort and luxury while offering a rich cultural experience reflective of the Bamasaaba's heritage. Facilities like a health club and spa ensure that guests can rejuvenate after exploring the surrounding natural wonders.

Location

Located just off the highway from Mbale to other districts, the resort is easily accessible from Sironko, Bulambuli, Kapchorwa, and Moroto. Its proximity to natural landmarks like Mount Elgon and Sisiyi Falls enhances its appeal as a gateway to adventure. The surrounding plains of Karamoja further add to the resort's unique ambiance.

Rooms

The resort offers a range of accommodations including spacious double rooms, suites, and triple rooms, all featuring air conditioning and minibars. Many rooms boast balconies with garden views for a tranquil experience. Amenities include free WiFi, safes, and private bathrooms with luxurious baths, ensuring a comfortable stay for every guest.

Eat & Drink

Guests can enjoy meals at the Sterling & Pigeon Restaurant and Doves Restaurant, which offer a wide range of both local and exotic cuisines crafted by top chefs. The menu showcases the best of local food and features sumptuous dishes that highlight regional flavors. Additionally, the resort provides lunch with one soft drink per person.

Leisure & Business

The Mbale Resort Hotel provides various recreational activities for guests, including access to hiking trails around Sipi Falls, which offer breathtaking views of the Karamoja plains and Lake Kyoga. The onsite health club and spa feature indulgent treatments designed to relax and rejuvenate visitors after a day of exploration.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Double Room Disability Access

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

Check Prices

Superior Twin Room

Max:

2 persons

27 m²

Bed options:

2 Single beds

Garden view

Bathtub

Balcony

room details

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Superior Double Room

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Garden view

Bathtub

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Mbale 1.9 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Incredible Spa Experience

“The sauna in the spa area was exceptional, filled with aromatic local herb infusions that made my relaxation time truly memorable.” view full review

Upgraded Health Club

“The ongoing renovations at the health club promise a more spacious environment with state-of-the-art equipment, which I'm excited to try on my next visit.” view full review

Stylish Ambiance

“The overall facility is impressively well-kept, showcasing a modern design that enhances the overall guest experience.” view full review

Vibrant Dining Atmosphere

“Dining at the restaurant was a delight, especially with the live music creating a lively and enjoyable atmosphere.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling
Sports trainer
Aerobics

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Children's pool
Children's play area
Toys

Spa & Leisure

Plunge pool
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Plot 50 Bunghokho Road, Mbale, Uganda

Map view

Plot 50 Bunghokho Road, Mbale, Uganda

City landmarks

Sisiyi Falls

1.5 km

Uganda Wildlife Authority HQ

790 m

Mount Elgon

1.5 km

Mbale City Church

790 m

Elgon Cinema Hall

1.5 km

City Victory church

1.5 km

Saawa

1.5 km

Market

Mbale Central Market

1.5 km

Uganda Martyrs' University

1.5 km

gospel assembly church

1.5 km

later reign church

1.5 km

Club Eltanjia

1.5 km

Church

St Austine Catholic Church Mbale

1.5 km

St. Austins catholic Parish

1.5 km

University

Uganda Christian University Mbale

1.9 km

Livingston International University

1.9 km

Busamaga cathedral

1.8 km

Faith Cathedral

1.8 km

Impact Ministry church

1.8 km

Covenant Church

1.9 km

independence baptist church

1.9 km

Kumi Rd Market

1.9 km

Deliverance Church Mbale

1.9 km

Miracle Revival Fellowship Pentecostal Church

1.9 km

Christ Embassy Church Mbale namakwekwe

1.9 km

Mbale Church of Christ

1.9 km

Mooni Church of Uganda

2.3 km

Chapel

2.7 km

St Andrews Cathedral

3.0 km

Jalilu Mosque

3.0 km

Nearby

Uganda Wildlife Authority HQ

400 m

Mbale City Church

400 m

Restaurants

Mount Elgon Hotel Restaurant

890 m

Plot 30 Masaba Road

Reviews and Ratings

Feedback from previous guests about their experience. <br />

74%

liked the resort and would come back

Scenic environment

Good breakfast

Poor service management

Inconsistent room quality

7.4/10

Very good

Rooms

7.3

Location

9.1

Service

7.7

Dining

7.9

Camila

United Kingdom, December 2024

6.8/10

Rooms

Service

Location

Dining

Facilities

Elijah

United Kingdom, December 2024

9.0/10

I spent three nights at this hotel, and it was an absolute delight. Nestled in a well-maintained garden with a charming little stream, it offered the perfect escape after my camping trip. The staff's warm greetings and exceptional service added to the experience. The breakfast was simply the best way to start my day, but the room, while comfortable, felt a bit outdated. Overall, the value for what I paid was fantastic.

Rooms

7.0

While my room in the old wing was clean and offered a good bed with a mosquito net, it had a slightly outdated feel. However, the hot shower and fan made up for it.

Service

9.0

The service throughout the stay was impressive, with helpful staff who went out of their way to ensure I had a great experience.

Location

10.0

The setting is absolutely beautiful, with the garden and stream creating a peaceful atmosphere.

Dining

10.0

The breakfast was a highlight for me, with a delightful selection of fresh fruits, pastries, and made-to-order omelettes that were a real treat.

Facilities

9.0

The hotel offers great amenities like a swimming pool, a gym, and even a sauna, making it a relaxing retreat after exploring the area.

George

United Kingdom, November 2024

8.8/10

My stay at Mbale Resort Hotel was truly delightful! The grounds are beautiful and well-maintained, creating a lovely atmosphere. I really enjoyed my spacious and comfortable room with breathtaking views of Mt. Elgon. The staff was attentive and made sure I was well taken care of. However, I did notice that the older wing of the hotel was a bit outdated. Overall, it’s a great place to unwind and enjoy the local flavor.

Rooms

9.0

The room was spacious, comfortable, and clean, with amazing views of Mt. Elgon.

Service

9.0

The staff was very attentive and catered to my needs throughout my stay.

Location

10.0

The hotel is situated in a beautiful garden setting, which adds to the overall charm.

Dining

8.0

The breakfast buffet was fantastic, offering a great variety to start the day.

Facilities

8.0

The hotel features a lovely pool area and additional facilities like a gym and sauna.

Joseph

United Kingdom, October 2024

7.0/10

During my two-night stay in Mbale while visiting Sipi Falls, I found the hotel to be a decent spot. The rooms, particularly the suite, were well-appointed but my comfort was hindered slightly by the distant bedside light switch. The service, although attentive, was quite slow when it came to dining, especially since we were the only guests in the restaurant. Overall, the atmosphere was pleasant, but there is room for improvement in various areas.

Rooms

8.0

The suite and twin room were well-appointed, but the light switch was inconveniently placed.

Service

6.0

The service was attentive but extremely slow during dinner.

Location

8.0

The hotel is located in a nice area, suitable for visiting Sipi Falls.

Dining

5.0

Dinner service was very slow, even though we were the only guests in the restaurant.

Facilities

7.0

The hotel is undergoing renovations, which might enhance its facilities further.

Adam

United States, September 2024

7.8/10

My stay at Mbale Resort was a pleasant experience overall. The breakfast selection was delightful, featuring fresh fruits and cooked dishes that set a positive tone for the day. The location is serene and features beautiful gardens, but the hotel shows signs of wear that keep it from being a top-tier resort. While the rooms were clean and had a great view, they felt somewhat basic and tired. Overall, it’s a decent place to stay with room for improvement.

Rooms

7.0

The rooms were clean and spacious, with a lovely view of Mt. Elgon from the balcony. However, they felt a bit basic and worn out.

Service

8.0

The service was commendable, with attentive staff who welcomed me with drinks and attempted to make my stay as comfortable as possible.

Location

9.0

The hotel is set in a beautiful location with well-tended gardens and even a stream running through, which adds to its charm.

Dining

8.0

Breakfast was a highlight with plentiful options, but other meals were just acceptable.

Facilities

7.0

Facilities like the swimming pool and gym were nice additions, but the overall feel could use a modern update.

Elizabeth

United States, September 2024

8.8/10

I had a wonderful experience at Mbale Resort Hotel. The rooms were spacious, clean, and comfortable, with breathtaking views of Mt. Elgon. The staff was attentive and provided excellent service. However, the hotel felt a bit dated, and some of the amenities could use an update. Overall, it's a great place to stay for its value and pleasant atmosphere.

Rooms

9.0

The rooms were spacious, clean, and offered fantastic views of Mt. Elgon.

Service

9.0

The staff was very attentive and catered to all our needs, making our stay enjoyable.

Location

10.0

The hotel is nestled in a beautiful setting with stunning views, very close to Mt. Elgon.

Dining

8.0

The buffet breakfast was plentiful and delicious, with a variety of options to choose from.

Facilities

8.0

The grounds were beautiful, with a lovely pool area that we enjoyed during our stay.

Jim

United States, September 2024

8.6/10

My partner and I had a lovely night at Mbale Resort. The grounds were stunning, with beautiful landscaping and a large pool, along with fantastic views of Mt. Elgon. Our room in the old wing was basic but comfortable, although it did have a slight odor in the bathroom. The breakfast was a highlight, offering a great selection and taste. Overall, it was a satisfying experience, though I wish we could have stayed longer to explore more of the lovely surroundings.

Rooms

7.0

We stayed in a very basic room that was clean and had all the necessities. The balcony offered nice views, and we didn't feel the need for air conditioning.

Service

8.0

The staff were very helpful throughout our stay, and the service was commendable.

Location

9.0

The hotel is set in a beautifully landscaped area, providing a peaceful and scenic environment.

Dining

10.0

Breakfast was buffet-style with a fantastic selection and excellent taste, the best we encountered during our trip.

Facilities

9.0

The hotel has a big pool and beautiful gardens that made our stay feel more pleasant.

Linda

United States, August 2024

6.0/10

Rooms

Service

Location

Dining

Facilities

Neil

United States, August 2024

5.8/10

My stay at this hotel had its ups and downs. The location is quite nice, with beautiful gardens and water streams, which makes for a pleasant environment. However, my experience was marred by the service and incapacity to manage guests properly, especially during events like weddings. Overall, it's a mixed bag; while some areas have potential, the organization and consistency definitely need improvement.

Rooms

5.0

The room I initially received was very small, not what I expected for the price, and not even the room type I booked. After switching to another side of the resort, it was much better, but this inconsistency was frustrating.

Service

5.0

The service varied significantly. There was a lack of support when checking in, and it took a while before someone helped with our luggage. Once we were in the better section, the service improved, but the initial experience left much to be desired.

Location

8.0

The hotel is set in a beautiful area, with lovely gardens and even natural water streams. It's a picturesque spot that adds to the overall charm of the place.

Dining

6.0

The breakfast buffet was good, but ordering from the restaurant was hit or miss. I found myself experiencing confusion over simple orders, which was a bit frustrating.

Facilities

6.0

The grounds of the hotel are quite nice, but they play loud music by the pool on weekends, which can be overwhelming. It really detracts from the relaxing atmosphere you would expect in such a setting.

Scenic environment

Poor service management